[Job Openings] Head of China Product Management/Marketing & Sales Executive - Channeladvisor

posted Dec 4, 2013, 7:30 PM by ER Marketing   [ updated Dec 4, 2013, 7:31 PM ]

Location:  Shanghai

About Channeladvisor:

ChannelAdvisor Corporation (Nasdaq: ECOM) was conceived in 2001 and is the global #1 provider of online software and ecommerce channel management solutions. Channeladvisor has over 600 employees and offices located in the United States, United Kingdom, Germany, Ireland, Australia, Brazil, and China. 

Channeladvisor empowers e-merchants with a proprietary cloud-based software to manage and grow their ecommerce business on various leading marketplaces and platforms such as Amazon, Google, eBay, Facebook, and more. Channeladvisor transacts billions of dollars per year on its software platform and has over 30% market share of the Internet Retailor 500. Core customers include top-tier brands such as Saks Fifth Avenue, Crocs, Barbie, Finish Line, Lenox, Victoria’s Secret, Under Armour, Office Depot, Dell, Jockey, eBags and more. Thousands of today’s top e-merchants entrust their online business to Channeladvisor. 

Channeladvisor in China

Channeladvisor is establishing its China headquarters in Shanghai. Channeladvisor is now looking for bright and talented individuals to join the initial team in China and to roll out its industry leading product into the region.

Because we have such a small team, you'll be owning huge ideas from the start and. If you are interested in developing your career in a young, fast-growing, and entrepreneurial environment, join us now!

Position - Head of China Product Management / Marketing 

This is a newly created position reporting to the Managing Director of Greater China. The role is responsible for all product initiatives and projects for the Greater China business, including the integration of Channeladvisor’s channel management platform with China marketplaces, comparison shopping, and search engines and also third party service providers including, but not limited to, logistics, payment, and others. This person will be responsible for leading the development, expansion, and operational management of new products and projects in the region.

Responsibilities

Own a portion of our highly deployed e-commerce platform, which basically means you have to:

Find out everything we could be doing - work with sales, marketing, & customers to understand opportunities for new features and capabilities that meet the needs of business strategies and growth (eg business requirements, scope, specifications, and feedbacks)

Know what everyone else is doing - track and analyze competitive offerings, understand trends and emerging technologies and their impact on the business

Decide what we should do - work with stakeholders to size and prioritize options, analyze the options using ROI/CBA/TAM and other acronyms, stick your neck out with recommendations

Champion new and existing functionality - convince others that your crazy ideas actually make sense / challenge existing product processes and suggest improvements

Make it happen – ensure Greater China objectives are well-represented during all phases of the platform development lifecycle (including go-to-market)

Track and manage development -  measure and gather feedback from customers and other stakeholders after release

Candidate Profile

Product is the heart of most successful e-commerce companies. Channeladvisor is no exception. Strong knowledge of the e-commerce supply chain and the most important sense for what the end users need are all crucial factors describing a successful product leader. The ideal candidate will need the following competencies to succeed:

User Orientation - this role will have a strong focus on metrics which track user dynamics and anticipates changing trends that enable him/her to spot market opportunities. They will have very strong user insight in terms of what their requirements and pain points to translate hard consumer data to identify underlying user behavior in order to put together compelling business cases.

Strategic and Analytical Skills -  successful products or new releases should align with the company’s business strategy hence the individual must be well versed in understanding not only the vision and strategy but also key underlying drivers to get there. Internet products are complex require big picture perspective as well as logical and strong problem solving mind-set. Ability to understand and leverage user and system data is also an important skill.

Results Orientation - This is very important since outstanding candidates must have a strong drive and commitment to deliver new “killer application” products or useful revisions to existing products. Such success metrics are not easy to define, therefore the successful candidate must be able to define appropriate KPIs which he/she and his/her team will be measured against. Strong PM also has exceptional project management knowhow to orchestrate large development efforts and constantly provide support, feedback and push the project forward.

Collaboration and Influencing - He/she has the ability to spot areas that need change and champion the case across the organization. He/she also must have the ability to work proactively across different business units teams is a must. Typical products require large teams from cross functional areas such as technology, marketing, sales, finance, in addition to the leadership team and other PM colleagues in China and back in the HQ. Compromises for the ‘greater good’ when necessary but can also influence decision making in a sophisticated manner to ensure necessary resources for own operations. The individual should also be persuasive enough to engage senior leaders and to change their mind if necessary. 

Requirements

  • 5+ years product management experience
  • Demonstrable knowledge of managing multiple concurrent development projects through the full product/software life cycle
  • Strong understanding of e-commerce, social media, retail inventory management, search engine marketing, and web analytics.
  • Experience with Agile development processes, particularly in a Software as a Service (SaaS) environment.
  • Experience managing an e-commerce operation, or interactive marketing, a plus.
  • Energetic self-starter, entrepreneurial spirit.  Experience starting and leading new initiatives.
  • Excellent communication skills
  • Must enjoy working in a fast-paced, dynamic, and fluid environment, and be able to think strategically and independently. 
  • Ability to work with and indirectly lead a spectrum of teams from engineering to marketing to sales.
  • Willing to be based in Shanghai and travel as needed.
  • Fluency in English & Chinese a must (spoken & written).
  • Unquestioned work ethics and personal and professional judgment.

Education

Combination of engineering and MBA degrees from prominent institutions is a big plus

Compensation

An attractive compensation package will be structured to attract and retain the most qualified candidate.

Position - Sales Executive

Due to growth in the Asia Pacific area we have a vacancy for a suitably qualified sales executive.   Our sales executives are responsible for driving revenue through prospecting, marketing and selling our suite of SaaS (software-as-a-service), channel management solutions to online retailers, both large and small.  Our Sales Executives have the opportunity to work with and learn from some of the leading names in eCommerce including eBay, Google PayPal, Yahoo and Getprice.  

This role will see you focus on closing new business with small to mid-sized online retailers and large enterprises.  You will work closely with the team to ensure customer acquisition and revenue targets are met and exceeded on a quarterly basis. 

Responsibilities

  •  Prospect and build pipeline.
  • Develop, negotiate, and close new business opportunities with online retailers.
  • Help to provide account management and direction to achieve high levels of customer satisfaction and revenue growth with existing customers
  • Increase revenues by developing, communicating and driving effective selling strategies based on valid, customer-specific value propositions
  • Maintain an accurate pipeline of all opportunities, contacts and account history and provide appropriate communication of such to ChannelAdvisor management
  • Manage contracts and agreements to ensure that expectations are being established, communicated, and met
  • Meet and exceed individual annual quotas for contracts/revenue

Requirements

·         3-5 years experience selling software or other solutions-based technology offerings, preferably SaaS

·         Proven success in penetrating and developing accounts in the interest of identifying key decision makers

  • Experience selling in a remote capacity, utilizing technology such as WebEx to demonstrate software and further articulate the value proposition
  • Experience selling to retailers and manufacturing companies ideal
  • Account management experience helpful
  • Online media / marketing / channel experience a plus (knowledge of SEM, PPC technology and services)
  • Experience carrying and achieving toward a high annual revenue quota
  • University degree required, relevant disciplines preferred
  • Fluency in Mandarin or Cantonese

Compensation

Variable and contingent on candidate profile. 

Apply by sending your resume to: jamesac.huang@gmail.com
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